FAQ How can we help you?
Click on the event you participated in. Then enter your exact and complete email address, which you entered when registering for the event, in the "enter email address" field. You will then be asked to enter a security code that will be sent to the email address you entered when you registered for the event. If our system catches you, it will show you photos of you in a moment.
The code is a unique second-level authenticator and guarantees that no one but you can access your photos. This way we protect your personal data.
Write to our email address info@zosportu.sk and we will be happy to answer you within 24 hours.
CAREFULLY choose the photos and their number that you like and click the buy button below the photos. If that's all and you don't want to buy anything else, move to the basket by clicking on the bottom left or on the basket icon (orange number on the icon). Fill in all your details and payment details correctly in the basket.
You redeem the discount code in the cart by clicking on "Add discount coupon" and then entering the coupon code.
Carefully check again whether you have filled in all the information in the order.
We are sincerely sorry. Contact us at info@zosportu.sk. We will resend the photo file to you as soon as possible.
Please fill in the invoicing address, otherwise the payment will not be processed. This is an error of the APPLE PAY service.
Don't worry, come back later as the payment gateway is currently overloaded.
After successful payment you will be redirected to a page where you will be offered a zipped (.zip) folder for download. This zipped folder will also automatically come to you together with the invoice to the e-mail address you entered from the order. The file must be opened and unzipped on your device (mobile phone, PC).